If you have a leak and need to turn off the water to your house, follow these steps:
- Locate your master shut off valve (which is usually where the water line comes into the house or near the water heater) or your customer shut off valve (which is in a separate meter box approximately 2 feet from the District’s meter box). If you do not have a customer shut off valve, you may consider installing one as it is best to turn off your water as close to the meter as possible.
- Depending on the type of valve, turn it clockwise until tight or rotate the handle so that it is perpendicular to the pipe.
WINTERIZATION TIPS:
DISCONNECT AND DRAIN ALL OUTDOOR HOSES – Detaching hoses from outdoor faucets allows water to drain from the pipe.
INSULATE PIPES OR FAUCETS IN UNHEATED AREAS – If you have pipelines in an unheated garage or cold crawl space under the house, wrap the water pipes before temperatures plummet.
SEAL OFF ACCESS DOORS, AIR VENTS AND CRACKS – Winter winds whistling through overlooked openings can quickly freeze exposed water pipes. Just don’t plug air vents your furnace or water heater need for proper ventilation.
FIND THE MASTER SHUTOFF – In case of a leak, everyone in the family needs to know where it is and what it does. It’s usually where the water line comes into your house from the street.
WINTERIZE A VACANT HOME – Before vacating your home for the winter be sure to shut off water to your house using the master shutoff or customer shut off valve. Then open and drain ALL household and irrigation lines. Any trapped water can freeze causing pipes to expand and break. Once all the lines have been drained it is important to close all household and irrigation lines again before leaving your home.
Keep in mind that maintaining low heat in your home does not ensure your pipes will not freeze. This is especially true if you are not a permanent resident. However, taking the precautions mentioned above before the cold weather sets in could save you the headaches and expense of frozen or broken pipes this winter.
Vacation Home Owners— TURN OFF YOUR WATER
Don’t let this happen to you!
Have a fun and safe winter and make sure you know where your Master Shut-off-Valve is!